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ExtremeCloud for MSPs (ECS Level) Schedule FAQ Email us

Course Overview

Students will learn to properly configure and manage the ExtremeCloud solution. Using the MSP Web UI students will learn to manage Partner and Customer devices and entitlements. Students will perform real-world tasks using their own devices gaining the necessary hands-on experience to answer
questions and identify and isolate problems.

They will configure an access point and switch to offer typical Network services including Role based policy and Captive Portal. Students will validate proper operation and use the Dashboard to understand and maintain a proper user experience. Labs are an integral part of the course instruction and are structured to support each topic covered. While completing these labs, students will experience the ease of ExtremeCloud management using the Web User Interface.

Target Audience

Ideal candidates for the course are Managed Service Provider Tier 1/2 support who have the responsibility of supporting ExtremeCloud for their partners and customers.

Course Prerequisites

Students should possess an understanding of network fundamentals, and general network management concepts, as well as network security concepts and technologies.

In addition, Extreme Networks recommends the following course prior to enrolling in the Management Center course: Campus EXOS Switching and Routing and/or Campus Fabric Switching and Routing or Access Wireless.

Course Agenda

  • Introduction to the ExtremeCloud
    • Extreme Networks devices (Switches and APs) that can be used with ExtremeCloud.
    • Communications model for the devices and cloud
    • System Limits for devices, clients, and rate limiters
    • ExtremeCloud implementation
  • Device Registering
    • Entitlement requirements
    • Using Mobile App. to add devices
    • Properly entitled devices and their status.
  • MSP Interface
    • Interface for managing Customers and Partners.
    • Device assignment to customers and partners, and managing entitlements
    • Contents of the audit logs
    • Configurations impersonating customer/partners
    • API mechanism utilized within ExtremeCloud
  • Device Enablement
    • Network prerequisites to device enablement including networks services and device certificates
    • Device enablement process
    • Devices and the Cloud handshake
    • Web interface status and Device LED indications device enablement
    • Troubleshoot unsuccessful device enablement
  • Switch Configuration
    • ExtremeCloud switch port configuration
    • Switch for PoE configuration
    • LAGs and configuration
    • VLAN configuration on switches in ExtemeCloud
    • Loop avoidance technologies used in ExtremeCloud
  • Access Point Configuration
    • AP management within the ExtremeCloud
    • AP Radio configuration including:
      • Channel Selection
      • Radio Wireless Features
      • Parameters
    • Troubleshooting tools: Live Capture and Traces
  • Provisioning Overview
    • Configuration dependencies and options when provisioning a Network
    • Performing a network service verification including creating a Network and validating a client
  • Network and Client Configuration
    • ExtremeCloud network uses
    •  Network Wizard for creating a Network, setting a schedule for
    • SSID, and choosing default parameters
    • Viewing wireless clients
    • Using the Whitelist or Blacklist to manage clients
    • Authentication types supported
    • Adding a RADIUS Server and using for authentication
    • Network advanced settings for client management, admission control and session timeout
  • Policy Configuration
    • Policy configurations on ExtremeCloud including:
    • Rate limits
    • Class of Service values, Type or Service and DiffServe Code Point
    • Role creation
    • Default Rules, network Rules and Application Rules parameters
    • Configure VLANs
  • Captive Portal
    • Using Captive Portal to manage wireless clients
    • Captive Portal types
    • Captive Portal network access steps
    • Splash screen configurations for Captive Portal
  • Sites
    • Sites and related parameters
    • Using floor plan to manage the wireless network
    • Device, Network and Role assignments
    • AP Radio settings
    • Syslog and SNMP configurations
  • Dashboard and Analytics
    • Using the Dashboard to perform Network Analysis

Course Duration

2 days

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